Orders are processed and shipped within 3 business days. Business days do not include weekends or federal holidays.
Once shipped, orders typically arrive within an additional 3–5 business days, depending on the destination’s distance from Florida. Please note that carrier delays, severe weather and holiday volume may affect delivery times.
You will receive a shipping confirmation email with tracking information once your order is on the way. Tracking may take up to 24 hours to update.
Please review your shipping address carefully before completing your order. If you need to make a correction, contact us as soon as possible. We cannot guarantee changes after an order has entered processing or shipped.
If your package arrives damaged, is missing an item or has not arrived within the expected timeframe, please contact us through our Contact page with your order number.
Shipping Address Responsibility
Please review your shipping address carefully before completing your order. If you need to make a correction, contact us as soon as possible. We cannot guarantee changes after an order has entered processing or shipped.
11 Nickels is not responsible for packages delivered to the wrong shipping address due to it being entered incorrectly or incompletely at checkout. We cannot refund, replace or reship orders in these circumstances.